Complaints book

MOUNTAIN LODGES OF PERU S.A.C.

R.U.C 20512736484

Address: Calle Andrés Reyes 338, San Isidro, Lima, Peru

N° of Claim: 20261112074805

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Complaint: Dissatisfaction related to products or services.

Claim: Dissatisfaction not related to products or services, or discomfort or discontent regarding customer service.

Observations and actions

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Filing a complaint does not preclude the use of other dispute resolution methods, nor is it a prerequisite for filing a complaint with INDECOPI.

The supplier must respond to the complaint within a period not exceeding fifteen (15) calendar days, and may extend this period for up to fifteen (15) additional days, after notifying the consumer.

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