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USA Toll Free Number: 1-305-452-0973 info@mountainlodgesofperu.com PLAN YOUR TRIP

Livro de Reclamações

Mountain Lodges S.A.C

R.U.C 10743975846

Address: Av. Javier Prado Oeste N° 757 Int. 706 Urb. San Felipe, Magdalena del Mar - Lima

N° of Claim: 20261112080024

Consumer data

Choose the Lodge*
Last Name*
First Name*
Country*
Enter residential address*
Select document type*
Document number*

Telephone*

E-mail*

¿ If you are a minor ? / ¿ Si eres menor de edad ?

Father or Mother / Nombre de Padre o la Madre
Doc. Type / Tipo de Documento
Father or Mother Document Number*

Teléfono del padre o la madre*

Father or Mother Address / Dirección del padre o la madre
Father or Mother City / Ciudad del padre o la madre
Father or Mother E-Mail / Correo del padre o la madre

These consigned spaces will contain the information of the father, mother or guardian in case of a minor.

Product or service details

Enter amount*
Enter description*

Claim details

Detail*
Order*

Complaint: Dissatisfaction related to products or services.

Claim: Dissatisfaction not related to products or services, or discomfort or discontent regarding customer service.

Observations and actions / Observaciones y acciones.

Detalles completados por la Empresa

Filing a complaint does not preclude the use of other dispute resolution methods, nor is it a prerequisite for filing a complaint with INDECOPI.

The supplier must respond to the complaint within a period not exceeding fifteen (15) calendar days, and may extend this period for up to fifteen (15) additional days, after notifying the consumer.

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