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COVID-19: Mountain Lodges of Peru Update

March 17th, 2020 Dear Traveler, In response to the latest developments of the coronavirus (COVID-19) crisis, we would like to give you an update on the situation here in Peru. The government of Peru has declared a state of emergency and is closing its borders by end of day Monday, March 16th until March 30, […]

March 17th, 2020

Dear Traveler,

In response to the latest developments of the coronavirus (COVID-19) crisis, we would like to give you an update on the situation here in Peru.

The government of Peru has declared a state of emergency and is closing its borders by end of day Monday, March 16th until March 30, 2020, requiring everyone to stay at home except for essential trips to purchase supplies and attend to urgent matters. It also states that “Those who are not able to leave the country by then (Monday, March 16 at 11:59 PM), will have to remain in voluntary isolation in a hotel until March 31st or further notice at their own expense.”

As we conveyed in our previous communication, the safety and well-being of our staff and guests is our top priority and we will do our best to ensure support to departing travelers or those who remain in the country.

All departures between now and March 30th have been cancelled due to the travel restrictions imposed by the Peruvian government.

In light of these most recent events, we have adjusted our standard booking policies as follows:

1. ALL DEPARTURES FROM MARCH 16th, 2020 ONWARDS (with fully paid balance)

Transfers of travel up to 14 calendar months from original scheduled departure – NO ADDITIONAL COST (not even rate difference)

Transfers of travel more than 14 calendar months from original scheduled departure – Guests will assume any difference in rate between the original trip date and final selection (i.e. moving from a low-season date to high-season departure, or to a non-promotional departure date, etc. as well as for any change in costs tied to extra services associated with 2021 departures. 2021 departures will also be subject to any changes in our booking terms and conditions).

Our standard MLP cancellation/refund policy will remain in effect.

  • 60+ days prior to program start date: Booking deposit of $500 USD per person is non-refundable
  • 30 – 59 days prior to program start date: 50% of the total program cost is non-refundable
  • Fewer than 30 days prior to program start date: 100% of the total program cost is non-refundable

2. ALL DEPARTURES UP TO JULY 31st, 2020 (with deposit only)

MLP will allow final payment to be made at 30 days before the departure date (instead of 60 days) on a case-by-case basis. This special provision will allow our guests the possibility to decide if they will travel on their scheduled departure or if they will transfer their travel.

The transfer policy amendments stated above (1) will be honored for newly re-booked trip dates up to 14 calendar months from original scheduled departure.

Standard MLP transfer fees will now be waived except for any previously incurred costs by MLP (including, but not limited to, permits, entrance fees—archaeological sites, for example—and train tickets). Please note: Although not guaranteed, transfer requests submitted 60 or more days prior to trip departure date are likely to reduce any applicable fees.

Our standard MLP cancellation/refund policy will remain in effect.

  • 60+ days prior to program start date: Booking deposit of $500 USD per person is non-refundable
  • 30 – 59 days prior to program start date: 50% of the total program cost is non-refundable
  • Fewer than 30 days prior to program start date: 100% of the total program cost is non-refundable

3. ALL DEPARTURES FROM JULY 31st, 2020 ONWARDS

Standard MLP transfer fees will now be waived except for any previously incurred costs by MLP (including, but not limited to, permits, entrance fees—archaeological sites, for example—and train tickets). Please note: Although not guaranteed, transfer requests submitted 60 or more days prior to trip departure date are likely to reduce any applicable fees.

The transfer policy amendments stated above (1) will be honored for newly re-booked trip dates up to 14 calendar months from original scheduled departure.

Our standard MLP cancellation/refund policy will remain in effect.

  • 60+ days prior to program start date: Booking deposit of $500 USD per person is non-refundable
  • 30 – 59 days prior to program start date: 50% of the total program cost is non-refundable
  • Fewer than 30 days prior to program start date: 100% of the total program cost is non-refundable

We are on constant alert for any new information and will proactively communicate and adjust our policies and operations as necessary in the future. Please do not hesitate to contact us should you have any additional questions or concerns.

You may also wish to consult the most recent communications from the World Health Organization and the US Center for Disease Control.

We hope you and your family are safe and healthy and we look forward to welcoming you in Peru in the near future!

With warmest regards,

Mountain Lodges of Peru