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COVID-19 Update

Information on the latest COVID-19 news and booking policies

 

Dear Fellow Adventure Travelers,

Greetings from all of us here at Mountain Lodges of Peru! Usually, I would be writing to simply welcome you and thank you for choosing to travel with us, but in light of the current global situation, I’d like to take a moment and share some thoughts and information about our new post-COVID 19 ‘world’.

First, I sincerely believe that tourism will recover quickly, and we plan to be at the forefront in the effort to design what travel will look like in the near future. As the pioneers of lodge-to-lodge adventure travel in the Cusco region for the past 15 years, we have witnessed first-hand how fulfilling and enriching travel experiences are for the soul, and we remain passionate about our mission to effect positive change both in people and the amazing world that surrounds us.

We do hope that you’re still dreaming about your MLP adventure to Machu Picchu. On our end, we’re taking advantage of this ‘down time’ to do what we can to manage the virus’ impact on the well-being and future of our Mountain Lodges of Peru community, with a focus on our office and lodge staff, guides, support personnel, and all of the others who make our programs possible.

This effort, however, has not been without some heartbreak as well. One of the most difficult decisions we made was to temporarily reduce a large number of our dedicated staff, save for our experienced management and reservations crew. On the positive side, though, and with the understanding that good health is more fundamental than ever, we have succeeded in maintaining health coverage for ALL Mountain Lodges of Peru team members and have been working with our neighboring rural communities to provide health education support. Further, our management team and all staff in the field are undergoing rigorous health and sanitation compliance training, and will be ready to welcome you as soon as government restrictions are lifted.

On that note, we hope that you and your families are safe and well as you navigate quarantines, health-protection gear, and a nebulous ‘end date’ for these necessary measures. On a logistical level, we assume that one of the items on your to-do list is to make decisions regarding your travel plans for the rest of the year. To that end, the last thing that we want you to worry about is your MLP reservation. We have adapted our booking policies for departures suspended thus far—please be assured that you’ll be able to transfer your reservation to any date through 2021 without penalties or rate changes. If specific circumstances cause you to need more time, please feel free to reach out to us so that together we can find a solution. In the coming weeks we will provide more information on lodge re-opening and trail status.

Although it goes without saying, it’s most certainly going to take a team effort to pull through our collective ‘trek’ in these puzzling times and make your Machu Picchu dreams come true—but we will. And take it from me, the view from the summit will be worth it!

Warmest regards,

Enrique Umbert

CEO & Co-Founder – Mountain Lodges of Peru

 

 

Dear Travelers,

As we all continue our global battle against COVID 19, we here in Peru are still under quarantine, yet optimistically looking to the future in hopes that we will soon receive news regarding the opening of our borders and gradual return to business as usual.  Nevertheless, without any confirmed timeline from Peruvian authorities at this point, we are disappointed to announce that we must suspend our Mountain Lodges of Peru departures scheduled from October 1st through 31st.  Having said that, we have amended our transfer policies so that our guests are able to reschedule their trips without penalties/additional charges.

If you were planning to join us during this time, our current modified booking policies will remain in place.  Please note the following:

  • We have waived our standard transfer fees for all October 1st – 31st departures.
  • The full amount of any payments made to us thus far will stand as a credit toward your future bookings or current booking date transfers and will not be subject to restrictions in rate differences/changes for departures through our 2021 season.

For scheduled departure dates October 31st onwards:

  • We have waived our transfer fees; in addition, your originally non-refundable deposits will be applied to your account with us as a credit toward future bookings.

And just to allay any COVID-19-related concerns that you may have about traveling to Peru in the near future, we would like to briefly share an outline of the official information that we have received from the Peruvian Ministry of International Trade and Tourism regarding the health-safety protocols that will be enforced once the quarantine is lifted.   In the coming weeks we will provide updates on lodge re-opening and trail status.  Please check our website for the most up-to-date information.

  • The current policies on social distancing, handwashing, and mandatory masks will continue.
  • All businesses with direct client contact, including restaurants and lodging/accommodations facilities, will be subject to mandatory and rigorous sanitizing/disinfecting protocols on a daily basis.
  • Guest temperatures will be registered once daily.
  • All gear related to adventure sports will be subject to mandatory and rigorous sanitizing/disinfecting protocols on a daily basis

Please let us know if you have additional questions or concerns—we are here for you and looking forward to welcoming you to our MLP community.

All the best,

Mountain Lodges of Peru

 

 

Our goal is to keep you up-to-date on the latest news and implementation of health safety protocols as per the Peruvian Ministry of International Trade and other governmental authorities. Please note the following (updated May 15, 2020):

  • The current policies on social distancing, handwashing, and mandatory masks will continue.
  • All businesses with direct client contact, including restaurants and lodging/accommodations facilities, will be subject to mandatory and rigorous sanitizing/disinfecting protocols on a daily basis.
  • Guest temperatures will be registered once daily.
  • All gear related to adventure sports will be subject to mandatory and rigorous sanitizing/disinfecting protocols on a daily basis.