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COVID-19 Update

Information on the latest COVID-19 news and booking policies

 

Dear Traveler:

As restrictions in Peru continue to ease and the world begins to optimistically look to the future of travel, we are excited to announce that our Mountain Lodges of Peru departures recommenced in April. We already welcomed our first adventurers of 2021, travelers from the United States, who buoyed our confidence in our operations, protocols, and life-changing adventure travel experiences. We are more than ready to receive new guests this season!

We know that people are anxious to get outside and explore again. Prolonged periods at home have increased wanderlust, but the COVID-19 pandemic has also made travelers more conscious and selective about where they choose to go. That’s why it’s important for us to get closer than ever to our clients and show them places and cultures that will ignite their imagination and reinvigorate their soul. This isn’t just hyperbole, this is who we are. We want to inspire transcendental change through adventure travel. Now, more than ever.

We know that travel is a privilege these days. And we feel exceptionally privileged to welcome you to Peru.

With our best wishes!

Enrique Umbert

CEO & Co-Founder

 

 

Dear Travelers,

Good news! The CDC has cleared fully vaccinated individuals for travel as they are less likely to contract and spread COVID-19.

In addition, effective March 15th, 2021 the Government of Peru has lifted the quarantine requirement for international arrivals into the country. What is now required to enter the country is a negative molecular (PCR), an antigen test or a medical certificate of epidemiological discharge taken within 72 hours prior to arrival. There is no PCR test requirement for domestic flights. Also, Peru was recently awarded the WTTC “Safe Travels” label given by the World Travel & Tourism Council which recognizes the country’s efforts to maintain tourist destinations as safe and hygienic.

If you are still not ready to travel to Peru at this time and are holding a deposit with us, please note that you can reschedule your trip without penalties/additional charges. Any non-refundable deposits will be applied to your account with us as a credit toward future bookings.

And just to allay any COVID-19-related concerns that you may have about traveling to Peru in the near future, please check our “Health and Safety” page for the most up to date information about current policies.

Please let us know if you have additional questions or concerns—we are here for you and looking forward to welcoming you to our MLP community.

All the best,

Mountain Lodges of Peru

 

 

Peru is seeing a transition toward normalcy as travel resumes. MLP has dedicated the last few months to mobilizing its staff and incorporating our health and safety protocols to ensure an organized and secure reopening. We look forward to welcoming you back! For your information here are the latest requests for traveling to Peru:

(Most recent announcements from May 10, 2021).

Before Your Travel to Peru:

  • Travelers entering the country must fill out a sworn statement (link) and also provide proof of negative results for one of the following tests before boarding the plane: a molecular test (PCR), an antigen test or a medical certificate of epidemiological discharge. PCR or antigen test results must be obtained no later than 72 hours prior to check-in. Best to carry a printed copy as well as a digital one.
  • A face shield is required to board planes coming into Peru.
  • Carry your digital boarding pass.

Arrival in Peru:

  • Quarantine is no longer required for travelers entering the country, except for Peruvians and foreign residents from South Africa, Brazil and/or India or who have made a layover in those countries, they must mandatorily quarantine at their home, accommodation or other temporary isolation center for a period of fourteen 14 days from the date of arrival in Peru.
  • The entrance of non-resident passengers from India, South Africa and/or Brazil, or who have made a stopover in such countries in the last 14 days, is suspended until May 30.
  • The only requirement for domestic flights is a signed affidavit stating that no symptoms of COVID-19 are present.
  • A face shield is required to board planes flying domestically within Peru as well as while boarding tourist transportation and trains, including the train ride to Machu Picchu.
  • The use of masks to travel throughout the country is mandatory. In addition, double face masks are now required to enter many establishments, including shopping centers, markets, supermarkets, department stores, restaurants and other crowded places. MLP will hand out disposable masks and shields throughout the trip.

Common Areas

  • Cleaning protocols are adopted to disinfect every area on an ongoing basis, with particular emphasis on high-touch and high-traffic areas, such as counters and front desk, door handles, public bathrooms and room keys, among others.
  • Hand sanitizer dispensers are available throughout hotels and lodges, especially in high traffic areas.
  • Public areas have been reorganized according to new maximum capacity requirements. The spaces are duly signposted in compliance with the social distancing requirements.
  • Transparent screens or other physical barriers will be installed in spaces such as front desk, bar or restaurant areas when necessary.
  • Public access restrooms are cleaned according to protocols.

Our guests:

  • Non-contact greetings to practice physical distancing (6 feet or 1.8 meters).
  • Guests must wear masks and follow local regulations.
  • We minimize high-touch physical areas and take extreme precautions when exchanging items between guests and staff (check-in, room key, payment, amenities, etc.)
  • We have installed gel alcohol disinfection stations in public areas, as well as sinks and soap in strategic areas.
  • All guests and team members should wash their hands frequently.
  • All luggage will be disinfected on arrival.
  • All guests must submit to a temperature check upon entering the hotels and lodges, and on a daily basis.
  • Those whose temperature is higher than the established one will not be able to enter and will be advised to go to the corresponding health facility.

Rooms

  • Implementation of strict cleaning and disinfecting protocols for all rooms before guest’s arrival and after their departure. Non-essential, high- touch items were removed.
  • Culinary staff is being re-trained in safe food handling and preparation, and hygiene protocols are being reinforced.
  • We have expanded meal times to allow for less crowding in breakfast and dining rooms.
  • Meal times will be as follows: Breakfast from 7 – 9 AM, Lunch from 1 – 3 PM and Dinner from 7 – 8.30 PM.
  • We have created tailored options for groups and have made private spaces available.
  • We encourage contactless payment for all services as much as possible.

Our Staff

  • Our team members have taken additional training in compliance with the requirements of competent authorities on COVID-19 and safety and disinfection protocols.
  • Guides and staff are routinely checked with antigen tests to ensure their health and that of our guests.
  • Every team member of the hotel or lodge will use the required mask and personal protective equipment (PPE) as part of their uniform.
  • All staff and guests must maintain a distance of 6 feet (1.8 meters). When not possible, protective equipment will be required for the staff.
  • We have released an internal protocol regulating the use of face masks, frequent and proactive temperature checks, and a disinfection process for all staff members entering work premises. We will be monitoring carefully any symptoms related to COVID-19 on a daily basis. If there is the slightest suspicion of the virus, he/she will be sent to testing immediately and the health protocol will be placed in effect.
  • All staff members have access to hand washing and hand sanitizing, disinfecting products and protective equipment before they perform their tasks.
  • There will be designated areas to check the temperature of team members and suppliers, in a discreet and non-invasive manner.
  • A briefing on safety and health measures will be given to all guests before each activity.
  • Guests, guides and drivers are required by law to wear a mask while in vehicles, trains and any form of transportation.
  • All tours and activities will be offered in a private format and/or in smaller groups, when possible, and as required.
  • For small group activities, safe distancing will be implemented between guests and staff.
  • All equipment will be disinfected after each use.
  • The reception area will coordinate with the passengers and guides for any activities/tours.
  • The guide must maintain at least 6 feet or 1.8 meters of social distancing at all times.
  • Third party suppliers and other service providers must comply with Mountain Lodges of Peru hygiene/safety standards.

Transport:

  • All drivers have received detailed training on physical distancing practices.
  • Drivers, guides and guests are required by law to wear a mask at all times while in a vehicle or on trains.
  • All vehicles will be disinfected between trips.
  • All vehicles will have alcohol gel available for our guests’ use.
  • Larger vehicles are used for private transportation and guests must sit in the rear seats of the vehicles, to allow the recommended distance from drivers – Drivers are responsible for sanitizing vehicles between uses according to specific guidelines and training.
  • Fan settings are configured not to recirculate air inside the vehicle – Masks are available for drivers and guests.
  • When loading luggage into vehicles, drivers follow hand hygiene protocols.

These health and safety measures will be reviewed and updated regularly by MLP as needed in compliance with Peruvian Ministry of Health’s requirements to ensure our guests the best possible experience.