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COVID-19 Update

Information on the latest COVID-19 news and booking policies

 

Dear Fellow Adventure Travelers,

Greetings from all of us here at Mountain Lodges of Peru! Usually, I would be writing to simply welcome you and thank you for choosing to travel with us, but in light of the current global situation, I’d like to take a moment and share some thoughts and information about our new post-COVID 19 ‘world’.

First, I sincerely believe that tourism will recover quickly, and we plan to be at the forefront in the effort to design what travel will look like in the near future. As the pioneers of lodge-to-lodge adventure travel in the Cusco region for the past 15 years, we have witnessed first-hand how fulfilling and enriching travel experiences are for the soul, and we remain passionate about our mission to effect positive change both in people and the amazing world that surrounds us.

We do hope that you’re still dreaming about your MLP adventure to Machu Picchu. On our end, we’re taking advantage of this ‘down time’ to do what we can to manage the virus’ impact on the well-being and future of our Mountain Lodges of Peru community, with a focus on our office and lodge staff, guides, support personnel, and all of the others who make our programs possible.

This effort, however, has not been without some heartbreak as well. One of the most difficult decisions we made was to temporarily reduce a large number of our dedicated staff, save for our experienced management and reservations crew. On the positive side, though, and with the understanding that good health is more fundamental than ever, we have succeeded in maintaining health coverage for ALL Mountain Lodges of Peru team members and have been working with our neighboring rural communities to provide health education support. Further, our management team and all staff in the field are undergoing rigorous health and sanitation compliance training, and will be ready to welcome you as soon as government restrictions are lifted.

On that note, we hope that you and your families are safe and well as you navigate quarantines, health-protection gear, and a nebulous ‘end date’ for these necessary measures. On a logistical level, we assume that one of the items on your to-do list is to make decisions regarding your travel plans for the rest of the year. To that end, the last thing that we want you to worry about is your MLP reservation. We have adapted our booking policies for departures suspended thus far—please be assured that you’ll be able to transfer your reservation to any date through 2021 without penalties or rate changes. If specific circumstances cause you to need more time, please feel free to reach out to us so that together we can find a solution. In the coming weeks we will provide more information on lodge re-opening and trail status.

Although it goes without saying, it’s most certainly going to take a team effort to pull through our collective ‘trek’ in these puzzling times and make your Machu Picchu dreams come true—but we will. And take it from me, the view from the summit will be worth it!

Warmest regards,

Enrique Umbert

CEO & Co-Founder – Mountain Lodges of Peru

 

 

Dear Travelers,

As we all continue our global battle against COVID 19, we here in Peru are still under strict quarantine, yet optimistically looking to the future in hopes that we will soon receive news regarding the opening of our borders and gradual return to business as usual.

Nevertheless, we have had to suspend all August 2020 departures. If you were planning to join us during this time, our current modified booking policies will remain in place. Please note the following:

  • We have waived our standard cancellation and transfer fees for all July departures.
  • The full amount of any payments made to us thus far will stand as a credit toward your future bookings or current booking date transfers and will not be subject to restrictions in rate differences/changes for departures through our 2021 season.

For scheduled departure dates from September 1st, 2020 on:

  • We have waived our standard cancellation fees and your originally non-refundable deposits will also be applied to your account with us as a credit toward future bookings.

As always, please be assured that our dedicated MLP team is here for you, whether to answer any additional questions or, when you are ready, to help facilitate your departure date transfer. And once authorities give us the green light, we’ll be anxiously awaiting your arrival and looking forward to welcoming you to our MLP family!

All the best,

Mountain Lodges of Peru

 

 

Our goal is to keep you up-to-date on the latest news and implementation of health safety protocols as per the Peruvian Ministry of International Trade and other governmental authorities. Please note the following (updated May 15, 2020):

  • The current policies on social distancing, handwashing, and mandatory masks will continue.
  • All businesses with direct client contact, including restaurants and lodging/accommodations facilities, will be subject to mandatory and rigorous sanitizing/disinfecting protocols on a daily basis.
  • Guest temperatures will be registered once daily.
  • All gear related to adventure sports will be subject to mandatory and rigorous sanitizing/disinfecting protocols on a daily basis.